1. Put relationships first
At Holy City, relationships are the heart of our business. Whether coach-coach, coach-athlete, or athlete-athlete, everyone approaches every relationship with a Help First mindset. How can we Help First in each and every situation?
Our staff and our members are genuine, supportive, compassionate, motivating, and our atmosphere is all-inclusive. There are no cliques or groups at HCCF, just one big happy family.
2. Build trust
You can trust that you’ll receive a consistent experience every time you come in. You can trust that you’ll be treated with fairness and respect. You can trust that you’ll always be seen as a complete person, never someone who needs “fixing.”
You can trust that your coaches always have your best interest in mind and will do everything they can to help you succeed in your goals.
3. Community & atmosphere
Our community is rooted in FUN. We work to provide the best hour of the day, every day. With a team mentality, we foster a fun, drama-free, positive environment for everyone. We are the addition to every day life that makes your day that much better, and are never here to add stress or strife.
4. Character of staff
How you do one thing is how you do everything. Our staff holds themselves to the highest standard. They provide the same level of detail and care in straightening up the bathroom as they do in their coaching.
They take pride in their jobs and in our space and always act with humility and integrity in everything they do.
Customer service is the heart of our business, not an afterthought. Our staff and our services will always be professional. Staff are prepared and communicative with thoughtful, intentional coaching.
Sessions start on time, every time. With a growth mindset, they are always learning and improving themselves to better help you improve yourself.